Question 1

What happens if I reserve a spot but don’t show up?

Accepted Answer

If you reserve a spot and don’t cancel in time, you will be charged a 10€ fee, even if you use a MultiSport card.

Question 2

How much notice do I need to give to cancel a reservation?

Accepted Answer

• For evening classes: Cancel at least 2 hours before the class starts.
 • For morning classes: Cancel by 20:00 the night before.

Question 3

Why is there a cancellation fee?

Accepted Answer

We charge the fee to keep things fair for everyone and ensure others have the opportunity to join if a spot becomes available.

Question 4

What should I do if my plans change?

Accepted Answer

Simply let us know within the cancellation window, and there won’t be any charges. We understand plans can change, and we appreciate your cooperation!

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